Unlawful Background Check Policy Costs Pepsi Big
Last week, it was reported that Pepsi Beverages agreed to pay $3.13 million and provide job offers and training to resolve a charge of race discrimination filed in the Minneapolis Area Office of the U.S. Equal Employment Opportunity Commission (“EEOC”). News of the lawsuit should not be surprising because, as we previously reported, the EEOC is in the process of more carefully scrutinizing employers’ use of criminal background checks and credit checks as part of its E-RACE Initiative (Eradicating Racism and Colorism from Employment).
Under Pepsi’s former policy, job applicants who had been arrested pending prosecution were not hired for a permanent job even if they had never been convicted of any offense. Pepsi’s former policy also denied employment to applicants who had been arrested or convicted of certain offenses that were relatively minor. The EEOC claims that more than 300 African Americans were adversely affected when Pepsi applied their criminal background check policy that disproportionately excluded African American applicants from permanent employment.
It has long been recognized that a blanket policy of denying employment to any person having a criminal conviction violates Title VII as such policies have an adverse impact on minorities. Courts are particularly skeptical of adverse employment decisions based solely on arrest records because statistics show that minorities are arrested at a higher rate, and many arrests never lead to convictions. Given Pepsi’s reliance on arrest records, they made a good decision to settle the case.
As part of the settlement, Pepsi agreed to amend its background check policy, offer employment opportunities to victims of the former criminal background check policy, provide Title VII training for its hiring personnel and all of its managers, and supply the EEOC with regular reports on its hiring practices under its new criminal background check policy.
Bottom Line
The first lesson of the Pepsi case is that employers must avoid the use of arrest records as part of a background check. They don’t really tell you if the applicant committed the crime or is likely to do so in the future. Since statistics still tell us that people of color are arrested on a disproportionate basis, using this non-job related criterion in hiring decisions will eventually result in a disparate impact.
The second lesson is that, rather than implementing a blanket policy, employers are better served by utilizing a more “tailored approach,” screening out only those candidates convicted of an offense that would render them particularly inappropriate for the position in question. For instance, candidates with poor driving records may be barred from positions involving a great deal of driving. Likewise, where the position requires an employee to handle money, a candidate convicted of theft or embezzlement could be excluded.

Comments (4)
Read through and enter the discussion by using the form at the endXavier Smith - January 25, 2012 9:57 AM
If using a blanket background-verification policy is well known in the industry, why would a company with the size and stature of Pepsi have such a policy in place? Wouldn't the human-resources department or the legal team that it surely retains have raised an issue with it? Certainly, the company couldn't be shocked that it was called out on this behavior.
Colleen Hornberger - January 25, 2012 10:13 AM
I think you are being a little naive about what the article is really saying, Xavier. What you said is correct -- Pepsi is a huge international corporation with an army of excellent lawyers, so they do have a policy in place that was probably not a blanket one. I think what we are dealing with is another arm of our fascinatingly intrusive government that will go to any lengths to make sure that we are wrong, and they are right. You might take a look at the NLRB and Boeing Corp - South Carolina situation, and I think we should all read Andrew Napolitano's book, How Dangerous is it to Be Right When the Government is Wrong.
Things are changing and pretty rapidly.
Rhonda - January 25, 2012 2:39 PM
Why on earth is the government wrong in this case? There are many arrests that never lead to convictions and those applicants should not be barred from employment. There are plenty of examples where even the arrest is "iffy."
Abby Abbott - January 26, 2012 6:37 AM
Title VII and related employment laws regarding disparate treatment and disparate impact are pretty clear. It has nothing to do with the government being "wrong." It has to do with being fair in hiring practices and not discriminating and using non-job-related reasons as a justification for the discrimination. Discrimination is dsicrimination no matter what cloak you try to use to disguise it. Pepsi's HR and Legal department's really dropped the ball on this one. This is basic HR stuff.